Who We Are dimarkwd June 16, 2022

Who We Are

A Global Software Company Dedicated to Social Impact

Synergy International Systems, Inc. (“Synergy”) is a software company built on hard work, dedication, and a commitment to excellence. Since our founding in 1997, we have worked in more than 80 countries to help government agencies, global nonprofits, and international development organizations become data-driven in achieving positive social impact. We are a privately-held, 300-person company headquartered in the Washington, D.C. metro area, with a Development and Global Learning Center in Yerevan, Armenia, and offices in The Hague, Netherlands, and in Kigali, Rwanda.

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Our Mission & Vision

As a trusted partner, our mission is to help governments and nonprofits accelerate digital transformation and improve operations to serve individuals and communities better.

We envision a world where the public and nonprofit sectors allocate scarce resources effectively and sustainably to achieve societally beneficial outcomes.

+ Employees
Offices Worldwide
+ Projects Delivered
+ Countries Using Our Solutions

What Makes Us Your Trusted Partner

Built for the now, we equip governments and non-governmental organizations with the tools and insights to inform decision making, improve performance, and demonstrate their impact.

Synergy has achieved ISO 9001:2015 and ISO/IEC 27001:2013 to certify its Quality Management System (QMS) and Information Security Management System (ISMS).

Dual Expertise in IT & Development

At the crossroads of emerging technology and rapid international development in the 90’s, we blossomed throughout the times and preserved our perfected core focus of serving governments and international organizations. This focus has evolved and still makes up our core company’s DNA.

Small & Global

With projects in over 80 countries, we’ve learnt to combine prompt service and the creative energy of a small business with an extensive breadth of knowledge and experience and the implementation know-how of a global organization.

Client-Centric Approach

For us, success is about much more than just delivering software. Success is when our software improves the client’s ability to carry out its objective. We work hands-on to ensure the exact outcome of your goals.

Agile Development Methodology

During the software development process, we rapidly prototype and continually mold our products so that clients get the opportunity to shape the design of their system. The result is an end product that is tailored uniquely for each organization.

Proven & Flexible Technology Platform

Our underlying technology platform allows us to rapidly configure and deploy our off-the-shelf products custom-building management information systems in a fail-safe way.

How We Develop Robust Solutions

Needs Assessment & System Design
01

We work closely with you to help define the specifications you want and design a system that best fits your needs.

User Driven Agile Development
02

We produce working prototypes, and continually elicit your feedback to make sure that the final product fully meets your expectations.

Training & Knowledge Transfer
03

We equip your organization with the know-how to effectively self-operate your designed system. We train system administrators, empower users and put all employees through in-depth training.

Piloting & Change Management
04

To help keep your system aligned with evolving business needs, we implement your requests modifying existing features or add new ones for prompt adaptability. We also empower your system administrators with the ability to make a wide array of changes without Synergy’s tech support.

Support & Maintenance
05

We provide you with comprehensive and continuous support so that your system functions smoothly.