White Papers dimarkwd June 16, 2022

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Best Practices and Approaches to Judicial Digital Transformation: Zimbabwe IECMS Case Study

The introduction of the Integrated Electronic Case Management (IECMS) for the Judiciary of Zimbabwe has been a transformational journey. Learn how the Judiciary prepared for digital transformation, change management activities, as well as best practices and lessons learned.

International Benchmarking: A Powerful Tool for Digitalization of Justice Systems in Africa

Benchmarking exercises have become the preferred tool for achieving this, specifically through government-to-government (G2G) collaboration, which enables governments to discern the breadth of the venture even before the start of the project.

Creating an Enabling Environment for Case Management System Implementations in the Justice Sector

This article has been published in Swiss Judges’ Review and examines the key best practices that provide an enabling environment for a successful sector-wide digital transformation. These practices have helped our clients efficiently implement case management systems and avoid some of the pitfalls that have prevented other institutions from transforming justice systems and achieving their goals.

Automating Paper-Based Case Management Systems in Developing Countries

How can CMS technology be effectively implemented in developing countries? Recent developments in CMS technology show promise for many developing country judiciaries. The advance of technology has enabled governments to leapfrog past technological pitfalls, particularly the burdensome and time-consuming process of traditional styles of software development.

Strengthening Country Ownership DAD Community of Practice 2014 Report

This report emphasizes the role of country ownership as the critical prerequisite to the success of DAD as a national development management tool. It also discusses the emergence of monitoring and evaluation (M&E) and results-based management in the international development sector.

A Physical Court Setup in Virtual Space Zimbabwe eCase Virtual Court Hearings

The Zimbabwe Judicial Service Commission launched the Zimbabwe Integrated Electronic Case Management System to revolutionize the courts’ entire case management lifecycle. This has changed the way court hearings are conducted. We have conducted a survey and interviews with lawyers and court staff in Zimbabwe to understand the main challenges and lessons learned.

Taking Stock of the DAD Community of Practice 2009-2011 Report

This report discusses key trends, challenges, and good practices in the implementation of the Development Assistance Database (DAD) by developing country governments. The report summarizes the findings of the 2011 and 2009 DAD Community of Practice conferences, and it also provides a history of DAD,

Enterprise Program Portfolio Management (EPPM)

In an increasingly integrated world, an organization’s project portfolio is becoming larger in scope, more complex, and more geographically dispersed. Today, a globalized organization’s ability to manage its projects crucially depends on the tools that enable it to readily access and analyze actionable data and make informed decisions. This is where Synergy comes in.

The Benefits of Agile Implementation in Social Protection Development Interventions

This paper has been published in the April 2020 Social Protection Journal produced by The International Policy Center for Inclusive Growth. It discusses Synergy’s experience implementing our SPIS solution in Timor-Leste, The Bahamas, and Indonesia and provides our perspective on the necessary policy context to successfully create sustainable social protection systems and programs.

Case Study of the Integrated Electronic Case Management System for the Ministry of Justice in Rwanda

This case study has been published in International Journal for Case Administration and demonstrates the case study of implementing Integrated Electronic Case Management System (IECMS) for all Justice sector institutions of Rwanda. It discusses the key system functionalities and the implementation methodology, as well as points out the key success factors of this project.