Case Management System for Courts and Justice Agencies

The case filing module supports logging and updating of cases, streamlining case filing for administrative staff, reducing potential backlogs, and eliminating the risks associated with physical case files. This replaces paper-based filing systems and enables virtual access from any web browser to a fully auditable single source of truth.

Synergy eCase enables the merging of various documents into one file while generating the respective content and pagination. Moreover, users can create various folders and move documents between each. It also enables users to perform search queries not only across the documents of a particular case, but also conduct search queries across the documents available in the system to which their user has access.

Synergy eCase allows users with relevant permission to electronically sign documents in a secure manner with the option of adding an electronic stamp on the documents, which can be uploaded into the system or can be generated within the system.

The e-Summoning feature allows to electronically summon parties (summons, notices, orders), and the tracking of the delivery status of notifications to the recipient’s mail inbox.

Through e-summoning functionality, authorized users of the system can generate the summon that informs the defendant that they are being sued or are required to appear in court at an indicated date. The summon can be distributed via email, system notification, or SMS, without the need of sending paper-based forms.

Synergy eCase is equipped with a built-in Virtual Courts module that operates as an open-source technology Openvidu. This allows the recordings of sessions to be stored both on-premises and in the cloud.

Given that sometimes there is a need for several people to work on a case simultaneously, the re-engineered version of Synergy eCase allows for simultaneous access for assigned users from the Judiciary to the particular case in order to conduct their respective activities.

Our Calendar control enables system users to manage daily schedules and dockets, as well as tasks, meetings, and appointments. Users can keep track of case deadlines, hearings and other events through their personal online calendar. Workflow prompts help to automate scheduling of case events and send notifications to all case parties.

Synergy’s interactive data visualization toolkit includes reports, charts, and GIS maps that track case statistics and reveal trends, inefficiencies, and bottlenecks.

Our Workflow designer enables the automation and continuous improvement of case processes and user actions. Administrators define the set of states that a case must pass through from initiation to closure thus making it possible to incorporate business processes of any justice institution, easily adapting to rules and conditions stipulated by law.

To provide the maximum protection of the sensitive data from unauthorized access, the security of the Synergy eCase is built by a combination of a Login Identification and passwords. It also supports “strong passwords” which will be subject to enforcement rules.

Form Management tool helps system users to build forms for their entities and control how information can be captured. This is done through simply dragging and dropping fields to where they need to be. All the activities are carried out without writing a single line of code.

Synergy eCase platform has a built-in integration gateway (SIG) and underlying technological interoperability capability (APIs) that has been developed to ensure the openness of the technology platform and support data exchange with other external systems.