Why choose us
We believe that the success in an organization is built on the talent and energy of smart and driven people.
At Synergy, we have proven record of dedication, professionalism and endless support of our employees. Friendly and warm environment, dynamic workstyle, innovative approach, learning opportunities, cutting-edge technologies and encouraged initiatives really do matter.
Join Synergy International Systems where the opportunities build a stronger career.
Open Vacancies
1
Technical Writer
Technical Writer
Responsibilities
- Work with internal teams to obtain an in-depth understanding of software and the documentation requirements;
- Learn complex concepts, and communicate the information in a way that is engaging and understood by users;
- Produce and maintain quality documentation, including: User Guides, How-to Guides, Training Manuals, etc.;
- Collect, organize and assimilate source information for user manuals, technical documents, and other types of documentation to be prepared and delivered by the team;
- Carry responsibility for writing, editing, and formatting technical documents;
- Develop graphical content (screenshots) and drawings that accurately describe elements of technical documents;
Required Qualifications
- 2 years of experience with explaining technical data and information in simplistic language for end users of complex IT systems;
- Experience with collecting and converting data into a written narrative;
- Experience with Microsoft Office, Adobe Acrobat, and graphics tools (e.g. SnagIT);
- Ability to be detail-oriented, flexible, proactive, adaptive to changing client priorities, and responsive to ad-hoc requests;
- Excellent oral and written communication skills, ability to meet tight deadlines;
- Proficiency in English, fluency in French is highly desirable;
Senior Product Designer
Senior Product Designer
Responsibilities
- Strong understanding of design principles, user-centered design methods, and design processes;
- Deep empathy for users and solid foundation in interaction design techniques;
- Effective communication and visual design skills with a deep understanding of information design fundamentals such as typography, layout, and information hierarchy;
- Experience in low-fi and hi-fi mockups
- Experience working with design tools like Sketch, Zeplin, InVision, Axure, Figma, Principle, etc.
- Familiar with popular Design Systems, like Google Material, Apple HIG, Ant Design, etc.
- Familiar with popular Design Systems, like Google Material, Apple HIG, Ant Design, etc.
- Conceptual understanding of UI development technologies like JS, HTML & CSS
- Ability to frame problems clearly, come up with smart ideas and approaches and persuasively communicate the most compelling solutions.
Your profile
- 4+ years or equivalent experience in UI/UX design;
- Exceptional portfolio highlighting a wide range of product design work;
- Experience in designing enterprise platform or one comparable;
- A positive, open-minded, and collaborative personality with strong self-management skills;
- A passion for solving product problems while balancing all sides of a user experience, such as strategy and research, information architecture, and interaction design;
- Experience in working with a cross-functional team;
- Good command of English.
Junior Systems Engineer
Junior Systems Engineer
Responsibilities
- Deploying applications on a multi-tier environment;
- Rolling out the updates of the software as per requirements;
- Providing maintenance on Production environment;
- Monitoring the environment health and acting as per the alerts;
- Escalating issues reported by the clients to the next level support.
Your profile
- Good knowledge of Linux and Windows server operating systems;;
- Familiarity with Docker, Kubernetes, MSSQL and Postgres;
- Familiarity with Web technologies like nginx, IIS;
- Good knowledge of English;
- Willingess to work in shifts.
Software Engineer in Test
Software Engineer in Test
Responsibilities
- Participate in design discussions with development and product management in order to create effective test strategies;
- Provide estimates, deliver against those estimates and work within tight time constraints;
- Communicate cross-functionally, communication is a big part of the job;
- Develop test plans, test cases for the products and features under development;
- Develop and run specialized tests to observe product scalability;
- Develop end-to-end and performance tests;
- Work in a mix of technologies including microservices based architecture, and CI/CD solutions (Jenkins).
Your profile
- Proven, 3 plus experience in a software testing, test automation or test development role;
- 3+ years of hands-on experience in Automated Tests using (Selenium,Protractor);
- Experience with Java or other language (TypeScript,Python etc.)
- Experience analyzing stories or requirements to create effective scenarios;
- Experience in writing test plans and test cases;
- Experience in Automation testing with Cucumber BDD;
- Experience in performance testing using Gatling performance tool;
- Knowledge of a bug tracking system (JIRA);
- Experience in working with version control systems Git;
- Experience in using CI tools (Jenkins);
- Good verbal & written communication skills and demonstrated ability to collaborate across team.
Manual QA Engineer
Manual QA Engineer
Responsibilities
- Design, develop, execute and maintain QA test plans and cases;
- Test software at all levels;
- Perform manual testing;
- Responsible for the quality of product;
- Execute manual and automated test scripts;
- Close colaboration with Project Managers to clarify requirements and priorities;
- Improve testing processes and support collaboration among Prodject Manager, QA and Developer;
- Create and track issues in a bug tracking system;
- Contact with developers, if needed, and discuss testing aspects;
- Participate in the entire application development lifecycle – from design to release;
- Provide summary report about status of the project;
- Be able to adapt to and quickly learn any other testing tool.
Your profile
- Proven 2 plus year experience of end-to-end manual testing web based application software;
- Thorough understanding of development and testing life cycles, practices and tools;
- Knowledge of a bug tracking system (JIRA);
- Experience analyzing stories or requirements to create effective scenarios;
- Experience in executing test plans and test cases, Gherkin language is a plus;
- Knowledge of HTML/CSS is a plus;
- Experience in working with version control systems (e.g. Git) is a plus;
- Familiarity with open source testing tools (Selenium Webdriver, Protractor);
- Experience in working with Postman is plus;
- Working with databases is a plus;
- Experience in using CI tools (Jenkins) is a plus.
Country Director, Ukraine
Country Director, Ukraine
Responsibilities
- Establish the branch office in Kyiv with the support of head-quarter;
- Organize and coordinate the relevant office administration and procedures;
- Work closely with the existing clients ensuring customer satisfaction and providing value added services;
- Liaise with corresponding colleagues of Synergy branches as well as head-quarter;
- Strategically drive opportunities with large enterprise and governmental organizations in Ukraine;
- Be trusted advisor for existing and new accounts in the country;
- Build a sound understanding of Synergy’s solutions in short period of time and develop and deliver technical and financial proposals;
- Being able to travel abroad on short notice to meet potential customers, generate leads and close deals;
- Manage successful working relationships with Technical teams, Consulting Professionals and other Business Development practitioners.
Your profile
- Proven 5+ track record on international organizations and/or government;
- Experience in cooperating with organizations in public sector;
- Advanced business verbal and written communication skills in English, Ukrainian and Russian;
- Proven ability to build and maintain relationships and communicate across all levels in an organization;
- Ability and willingness to travel abroad;
- Experienced team leader, able to coordinate and deliver through virtual team;
- Ability to work autonomously with little supervision;
- IT background is a plus, this includes good knowledge of web technologies and management of information systems.
Junior Systems Administrator
Junior Systems Administrator
Responsibilities
- Provide end-user support, resolve technical issues and provide technical assistance;
- Install, configure, troubleshoot and evaluate new and existing operating systems;
- Perform equipment relocation (physical ability to lift up to 12 kilograms);
- Create, maintain and update documentation;
- Comfortable working in a team-oriented and collaborative environment.
Your profile
- 1+ year of experience as a Systems Administrator or IT Tech Support Specialist;
- Bachelor’s degree in IT sphere;
- Experience maintaining Windows, especially “Windows 10”-based computers;
- Hardware and software troubleshooting skills, analytical way of thinking;
- General understanding of TCP/IP and related protocols (DNS, DHCP, VPN, SSH, FTP, RDP …);
- Good searching skills;
- Good knowledge of English;
- Excellent communication skills;
- Linux and/or MacOS experience is a plus.
Marketing Specialist
Marketing Specialist
Responsibilities
- Produce original, intelligent, and engaging content for the company website, social media sites, digital marketing campaigns, and print collateral;
- Write and edit marketing content that is accurate, compelling, and responsive to company needs and goals;
- Work closely with business and technical colleagues to identify, brainstorm, and develop original content, including project success stories, factsheets, slide decks, and news articles;
- Work closely with business and technical colleagues to identify and craft compelling stories of client success;
- Establish a review process in collaboration with business and technical colleagues to ensure that content is accurate, well-researched, and aligned with company goals;
- Develop a solid understanding of Synergy’s domains of expertise, markets, business model, value proposition, and target clients in the global public and nonprofit sectors;
- Learn about the target audience and craft content with the audience in mind;
- Ensure a consistent, engaging, and thoughtful company “voice” across all content messaging across marketing assets, channels, and initiatives;
- Continuously update and refine website content, including products, solutions, featured projects, and company information;
- Handle multiple assignments at once and meet company deadlines;
- Make marketing content assets readily accessible to and usable by business and technical colleagues.
Your profile
- BA or MA in English, journalism, or communications;
- At least 5 years of work experience in marketing or communications;
- Superior written and verbal English skills;
- Exceptional attention to detail;
- Excellent communication, collaboration, and interpersonal skills;
- Proven ability to prioritize and handle multiple assignments and be self-directed;
- Highly competent in digital content marketing techniques, tools, and trends;
- Highly competent in Microsoft Office; knowledge of WordPress is a major advantage.
Marketing Manager
Marketing Manager
Responsibilities
- Plan and execute the company’s marketing strategy in alignment with corporate goals and across all relevant marketing channels, including website, SEO, professional networks (LinkedIn), email, video, and events;
- Develop a solid understanding of Synergy’s domains of expertise, markets, business model, value proposition, and target clients in the global public and nonprofit sectors;
- Plan, direct, and coordinate marketing efforts and projects from start to finish;
- Devise and execute marketing campaigns to reach target audiences and generate leads;
- Guide the development and publication of compelling marketing content, including client case studies, video testimonials, factsheets, and slide decks;
- Work closely with business development colleagues to ensure marketing efforts are aligned with high-priority business opportunities and growth goals;
- Work closely with program and project managers to identify and craft compelling stories of client success;
- Ensure consistent corporate messaging across marketing assets, channels, and initiatives;
- Manage the marketing team and mentor new hires;
- Maintain and improve marketing assets, templates, and tools;
- Organize company conferences and events;
- Manage vendors as needed.
Your profile
- BA or MA in business, marketing, communications, or a related field;
- 10+ years of marketing experience; in a B2B environment or at an IT/consulting company is a major advantage;
- Proven experience in managing marketing campaigns and a marketing team;
- Deep knowledge of digital marketing techniques, tools, and trends;
- Strong project and stakeholder management skills;
- A high degree of autonomy with appropriate consultation where applicable;
- Natural team player and leader with the ability to inspire, motivate, and collaborate with others;
- Ability to juggle multiple priorities and multitask;
- Relentless attention to detail;
- Strong copywriting skills;
- Excellent communication, collaboration, and interpersonal skills;
- Excellent verbal and written English skills;
- Competency in Microsoft Office applications (Word, PowerPoint, Excel); competency in WordPress is a major advantage.
Sales Executive
Sales Executive
Responsibilities
- Create and implement a sales strategy that is aligned with Synergy’s solutions, clients, and markets;
- Create target prospect lists and penetrate key accounts;
- Respond, engage, and qualify inbound leads and inquiries;
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities, and develop account intelligence;
- Focus on inside sales, involving “cold calling” into prospects generated by a variety of outside sources;
- Consistently meet or exceed monthly and quarterly sales targets to secure new business;
- Monitor and follow up on own sales leads received through both inbound and outbound generation;
- Work closely with the Business Development representatives to profile strategic accounts identifying key individuals, researching and obtaining business requirements, and presenting solutions to start the sales cycle;
- Promote and market Synergy through extensive and persistent cold calling, emails, and communication(s) to prospective clients
Your profile
- 3+ years of sales experience, preferably in IT;
- Background in business, management, or marketing;
- Excellent knowledge of B2B sales strategies;
- Ability to understand customers’ pain points and requirements and correlating potential business to value that can be provided by Synergy;
- Strong and professional communication skills — written, verbal, presentation;
- Extremely self-motivated, with a diligent work ethic;
- Ability to work independently, as well as part of a team in a fast-paced environment;
- Willingness to travel worldwide;
- Ability to prioritize tasks and adapt quickly to change;
- Fluent in English, good command of French is highly desirable.
Associate Product Owner
Associate Product Owner
Responsibilities
- Collaborate with Product Owners to develop stories and tasks;
- Communicate the product features, issues, bugs and functionalities to the development team;
- Organize and participate in daily stand ups and meetings, take meeting notes;
- Group, sort and prioritize the requests, stories, issues and bugs for further planning;
- Support the Product Owners by reviewing business requirements for the product roadmap.
Your profile
- 2+ year experience in product management, experience in Enterprise Systems is a plus;
- Experience in Agile methodologies, PM tools such as JIRA and Wireframe tools;
- Experience in story writing and backlog grooming;
- Easily incorporates small details into the big picture;
- Passionate user advocate with ability to identify and fulfill customer needs;
- Proactive problem solver who is comfortable working in a fast-paced environment;
- Exceptional communicator, able to articulate complex issues to a wide range of audiences;
- Ability to work autonomously with little help or direction;
- Good understanding of development & release management processes;
- Technical background is highly desirable;
- Interest in technology and knowledge of industry structure and trends;
- English proficiency is a must.
UI Developer
UI Developer
Responsibilities
- Collaborate with project managers and technical team members in an iterative and feedback driven process to develop the UI for the project;
- Build reusable code and libraries for future use;
- Build browser-tested user interfaces using HTML, CSS and JavaScript whilst following best practices;
- Develop wireframes and prototypes;
- Stay up-to-date on the latest UI trends, techniques, and technologies;
- Proven 3 plus years experience in UI development.
Your profile
- Proficiency in HTML5, CSS3, good knowledge of JavaScript;
- Excellent understanding of CSS pre-processing platforms, such as LESS and SASS, good knowledge of BEM;
- Experience in source versioning (e.g. Git);
- Basic knowledge of visual design and wireframing tools, like Photoshop;
- Experience working on and Agile software development team;
- Fluency in English is highly desirable.
Regional Account Manager
Regional Account Manager
Responsibilities
- Establish the branch office in Doha with the support of head-quarter;
- Organize and coordinate the relevant office administration and procedures;
- Strategically drive opportunities with large enterprise and governmental organizations in Middle-East and specifically GCC region;
- Penetrate new accounts through executives and key stakeholders briefing and meetings, and develop an intimate understanding of customer’s business, technical issues and organizational structure;
- Be trusted advisor for existing and new accounts in the region;
- Manage existing customers, ensuring customer satisfaction and providing value added services;
- Build a sound understanding of Synergy’s solutions in short period of time and develop and deliver technical and financial proposals;
- Being able to travel abroad on short notice to meet potential customers, generate leads and close deals;
- Leverage appropriate resources from within the Synergy Team to execute winning sales;
- Manage successful working relationships with Technical Sales Engineers, Consulting Professionals and other Business Development practitioners;
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) to Synergy’s customer base;
- Develop and implement a sales and marketing strategy including strategic account plans for GCC region;
- Follow a disciplined approach to maintaining a rolling pipeline using Synergy CRM software.
Your profile
- Proven 8+ track record of selling enterprise software; for example, BI, CRM, ERP, Business Process Automation platforms;
- Experience in closing high value solution sales specifically in public sector;
- Exposure to international business development and experience with international organizations is a plus;
- Advanced business verbal and written communication skills in English and Arabic;
- Proven ability to build and maintain relationships and communicate across all levels in an organization including up to C level;
- Ability and willingness to travel abroad, including fragile countries;
- Experienced team leader, able to coordinate and deliver through virtual team;
- Ability to work autonomously with little supervision;
- IT background is a plus; this includes good knowledge of web technologies and management of information systems.
Product Owner
Product Owner
Responsibilities
- Conduct competitive assessments and develop product recommendations based on analysis;
- Understand the market and breakdown complex business requirements into actionable user stories;
- Liaise with senior leadership, UX specialists, marketing and production departments to translate business strategies and goals into product development plans;
- Create prototypes to translate new concepts into user-friendly interfaces;
- Build and prioritize feature backlog according to defined metrics.
Your profile
- Proven experience in leading the development of new product lines, experience in Enterprise Product Management is a plus;
- Strong ability to translate product requirements into reality and ensure high quality technology deliverables;
- Passionate user advocate with ability to identify and fulfill customer needs;
- Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives;
- Strong technical background with proven capability to bring technical vision;
- Deep understanding of development in release processes;
- Experience in Agile methodologies, PM tools such as JIRA and Wireframe tools;
- Interest in technology and knowledge of industry structure and trends;
- Excellent negotiation and communication skills;
- Ability to work under pressure;
- English proficiency is a must.
IT Project Manager/ Systems Analyst
IT Project Manager/ Systems Analyst
Responsibilities
- Communicate with clients for establishing business rules and system requirements in the initial stages of the project;
- Travel abroad to conduct needs assessment and training for Synergy’s worldwide clients;
- Create, manage and update project related documentation, including project requirements documentation, system prototypes, project plans, and resource requirements;
- Co-ordinate diverse and simultaneous activities by using effective planning, organization and time management skills;
- Work closely with qualified technical team consisting of Software Developers, Database Developers, QA Engineers, Designers and Technical Writers, to manage successful implementation of the project.
Your profile
- Strong IT and analytical background, previous experience in judiciary is an advantage, background in law is desired;
- Hands on experience with project management;
- Experience in designing, developing or managing applications;
- Ability to conduct feasibility studies and needs assessments in IT applications;
- Ability to produce analytical reports, communicate with clients;
- Expert knowledge of Project Management tools, such as MS Project, Atlassian products;
- Knowledge of web technologies and databases is desirable;
- Advanced verbal and written communication skills in English and Russian (knowledge of French is highly desirable).
Front-end Software Engineer
Front-end Software Engineer
Responsibilities
- Develop scalable and high performance applications;
- Contribute to all phases of development lifecycle as a part of agile team;
- Write well designed, clean, testable and efficient code;
- Work closely together with DevOps to set up and maintain infrastructure, CI/CD pipelines and a range of automated tests;
- Monitor code-metrics and care about them;
- Passion to research, explore and experiment bleeding edge technologies.
Your profile
- BS/MS degree in Computer Science / Engineering;
- Experience with the latest and greatest web standards, including HTML5 and CSS3;
- Experience in JavaScript, front-end design and testing frameworks (e.g. Angular);
- Experience with build and CI/CD tools;
- Familiarity with the whole web stack, including protocols and web server optimization techniques.
Full-stack Software Engineer
Full-stack Software Engineer
Responsibilities
- Develop scalable and high performance applications;
- Contribute to all phases of the development life-cycle as a part of agile team;
- Write well designed, clean, testable and efficient code;
- Work closely together with DevOps to set up and maintain infrastructure, CI/CD pipelines and a range of automated tests;
- Monitor code-metrics and care about them;
- Passion to research, explore and experiment bleeding edge technologies.
Your profile
- BS/MS degree in Computer Science / Engineering;
- Programming experience in Java, Spring, SQL, Web Services, JavaScript;
- Good understanding of SQL, relational and non-relational database modeling and design;
- Experience with testing frameworks;
- Experience with build and CI/CD tools;
- Knowledge of HTTP 1.1 and 2, best practices of Rest API.