Why choose us
We believe that the success in an organization is built on the talent and energy of smart and driven people.
At Synergy, we have proven record of dedication, professionalism and endless support of our employees. Friendly and warm environment, dynamic workstyle, innovative approach, learning opportunities, cutting-edge technologies and encouraged initiatives really do matter.
Join Synergy International Systems where the opportunities build a stronger career.
Open Vacancies
1
Business Development Officer
Business Development Officer
Responsibilities
Proposal Management (50%);
- Manage the entire process of developing proposals, ranging from articulating the proposal strategy to producing
the final proposal for submission; - Ensure that technical proposals meet client requirements and Synergy’s quality standards and clearly
communicate Synergy’s competitive advantage. - Daily activities include:
- Analyze Requests for Proposals (RFPs) and determine compliance with RFP requirements;
- Articulate proposal strategy, technical solution, and the company’s win themes;
- Maintain proposal calendars and convene and facilitate kick-off and subsequent proposal meetings;
- Organize collaborative proposal reviews;
- Collaborate with BD and technical colleagues to assemble technical inputs and define technical solutions
to client requirements; - Collaborate with the Proposal Pricing Lead to prepare proposal budgets;
- Collaborate with partner companies to incorporate their technical and cost inputs into the proposal;
- Recruit external consultants and subject-matter experts as needed for inclusion in proposals;
- Conduct post-submission debriefs to glean lessons learned;
Proposal Writing (50%);
- Write all aspects of a technical proposal, including company overview, technical approach/methodology/solution,
past performances, and resumes; - Ensure that technical proposals meet client requirements and Synergy’s quality standards and clearly
communicate Synergy’s competitive advantage; - Collaborates with BD and technical colleagues on the most effective way to present proposed solutions and
substantiate any claims; - Write clear, persuasive, and articulate proposal sections; translate complex technical ideas into easily
understandable text; - Edit proposals for maximum impact
- Develop and implement process improvements to help improve proposal quality;
- Ensure that technical proposals meet client requirements and Synergy’s quality standards and clearly
communicate Synergy’s competitive advantage. - Daily activities include:
- Analyze Requests for Proposals (RFPs) and determine compliance with RFP requirements;
- Articulate proposal strategy, technical solution, and the company’s win themes;
- Maintain proposal calendars and convene and facilitate kick-off and subsequent proposal meetings;
- Organize collaborative proposal reviews;
- Collaborate with the Proposal Pricing Lead to prepare proposal budgets;
- Collaborate with partner companies to incorporate their technical and cost inputs into the proposal;
- Recruit external consultants and subject-matter experts as needed for inclusion in proposals;
- Conduct post-submission debriefs to glean lessons learned.
Your profile
- Bachelor’s degree in English, international relations, business, journalism, or a related field;
- Master’s degree in any of the above fields (preferred);
- Excellent English writing and verbal skills;
- 3-5 years of professional experience;
- Experience managing or writing proposals for a management consulting company, an IT company, a nonprofit, or a
similar organization; - Experience in or familiarity with the international development sector (preferred);
- Advanced skills in Microsoft Office;
- Excellent organizational and interpersonal skills;
- Able to operate under pressure, multitask, and meet deadlines;
- Strong work ethic and desire to excel and keep growing over time.
Associate Product Owner
Associate Product Owner
Responsibilities
- Collaborate with Product Owners to develop stories and tasks;
- Communicate the product features, issues, bugs and functionalities to the development team;
- Organize and participate in daily stand ups and meetings, take meeting notes;
- Group, sort and prioritize the requests, stories, issues and bugs for further planning;
- Support the Product Owners by reviewing business requirements for the product roadmap.
Your profile
- 2+ year experience in product management, experience in Enterprise Systems is a plus;
- Experience in Agile methodologies, PM tools such as JIRA and Wireframe tools;
- Experience in story writing and backlog grooming;
- Easily incorporates small details into the big picture;
- Passionate user advocate with ability to identify and fulfill customer needs;
- Proactive problem solver who is comfortable working in a fast-paced environment;
- Exceptional communicator, able to articulate complex issues to a wide range of audiences;
- Ability to work autonomously with little help or direction;
- Good understanding of development & release management processes;
- Technical background is highly desirable;
- Interest in technology and knowledge of industry structure and trends;
- English proficiency is a must.
Junior Systems Engineer (Night Shift)
Junior Systems Engineer (Night Shift)
Responsibilities
- Deploying applications on a multi-tier environment;
- Rolling out the updates of the software as per requirements;
- Providing maintenance on Production environment;
- Monitoring the environment health and acting as per the alerts;
- Escalating issues reported by the clients to the next level support.
Your profile
- Good knowledge of Linux and Windows server operating systems;
- Familiarity with Docker, Kubernetes, MSSQL and Postgres;
- Familiarity with Web technologies like nginx, IIS;
- Fluent in English;
- Willingness to work in shifts.
Technical Writer
Technical Writer
Responsibilities
- Work with internal teams to obtain an in-depth understanding of software and the documentation requirements;
- Learn complex concepts, and communicate the information in a way that is engaging and understood by users;
- Produce and maintain quality documentation, including: User Guides, How-to Guides, Training Manuals, etc.;
- Collect, organize and assimilate source information for user manuals, technical documents, and other types of documentation to be prepared and delivered by the team;
- Carry responsibility for writing, editing, and formatting technical documents;
- Develop graphical content (screenshots) and drawings that accurately describe elements of technical documents.
Your profile
- 2 years of experience with explaining technical data and information in simplistic language for end users of complex IT systems;
- Experience with collecting and converting data into a written narrative;
- Experience with Microsoft Office, Adobe Acrobat, and graphics tools (e.g. SnagIT);
- Ability to be detail-oriented, flexible, proactive, adaptive to changing client priorities, and responsive to ad-hoc requests;
- Excellent oral and written communication skills, ability to meet tight deadlines;
- Proficiency in English, fluency in French is highly desirable.
Front-end Software Engineer ( Gyumri Office)
Front-end Software Engineer ( Gyumri Office)
Responsibilities
- Develop scalable and high performance applications;
- Contribute to all phases of development lifecycle as a part of agile team;
- Write well designed, clean, testable and efficient code;
- Work closely together with DevOps to set up and maintain infrastructure, CI/CD pipelines and a range of automated tests;
- Monitor code-metrics and care about them;
- Passion to research, explore and experiment bleeding edge technologies.
Your profile
- BS/MS degree in Computer Science / Engineering;
- Experience with the latest and greatest web standards, including HTML5 and CSS3;
- Experience in JavaScript, front-end design and testing frameworks (e.g. Angular);
- Experience with build and CI/CD tools;
- Familiarity with the whole web stack, including protocols and web server optimization techniques.
Video Editor/Motion Graphic Designer
Video Editor/Motion Graphic Designer
Responsibilities
- Ideate, produce, shoot and edit creative and engaging video content for customer stories (case studies), external promotional, product marketing, recruiting, internal company, corporate training videos and webinars;
- Work together with the Marketing team to develop a filmed material editorial and content policy and style guidelines, ensuring the brand consistency across all materials;
- Interview the team and partners for storytelling elements;
- Coordinate with the Marketing and Product teams on assignments;
Your profile
- Proven experience creating various types of media for posting across web and social platforms;
- Extensive knowledge and experience with Adobe Premiere Pro, Adobe After Effects, Photoshop, and Illustrator;
- Experience shooting with DSLR and/or Mirrorless Cameras and Photo Lenses;
- Deep understanding of Linkedin, Twitter, Facebook, Instagram and YouTube etc., and what content is popular on those platforms;
- Adept at motion graphic design, design conventions, and post-production process;
- Strong portfolio showing the breadth of video producing capabilities;
- Be a good storyteller with a creative eye;
- Must have an awareness of and interest in latest digital, social media, and video production trends;
- Technically knowledgeable and savvy in a digital environment;
- Fluent in English;
- Proven ability to estimate the resources and time required for production tasks;
- Highly organized and self-motivator with the ability to remain calm under pressure.
Digital Designer
Digital Designer
Responsibilities
- Designing, producing, and managing interactive online content, including email templates, social media and promotional artwork, informative ebooks, brochures, white papers;
- Collaborating with the marketing, sales and product teams to ensure that all designs align with the brand image, while also meeting usability and website standards;
- Ensuring consistency in designs and content across all company platforms;
- Transforming wireframes into intuitive user interfaces;
- Reviewing product positioning and online marketing content to identify room for improvement;
- Working with the IT department to oversee the smooth implementation of new media content;
- Providing advice and guidance on the aesthetic for campaigns, projects, and promotional events;
- Preparing designs, layouts for motion graphic projects.
Your profile
- Bachelor’s degree in Digital Design, Graphic Design, or a related field;
- Proven experience in a professional digital design role, preferably in a software company;
- Strong portfolio showing the breadth of digital design capabilities and solutions to business problems through effective design;
- Solid knowledge of design software programs, such as Adobe Creative Suite as well as Sketch, Figma, InVision;
- Ability to clearly present design ideas and concepts for campaigns and projects;
- Good understanding of UI concepts;
- A team player with exceptional organizational and technical skills;
- Fluent in English.
Associate IT Project Manager
Associate IT Project Manager
Responsibilities
- Administer working of a project team in all phases of the project;
- Support IT Project Manager in establishing system requirements in the initial stages of the project;
- Support in creating and updating project related documentation, including project requirements, documentation, system prototypes, project plans, and resource requirements;
- Work closely with a qualified technical team consisting of Software Engineers, Database Developers, QA Engineers, Designers and Technical Writers to manage successful implementation of the project.
Your profile
- Strong IT and analytical background;
- Hands on experience with project management;
- Experience in designing, developing or managing applications is a plus;
- Ability to produce analytical reports, communicate with clients;
- Good knowledge of Project Management tools, such as MS Project, Atlassian products;
- Knowledge of web technologies and databases is desirable;
- Advanced verbal and written communication skills in English and Russian (knowledge of French is highly desirable).
Senior Product Designer
Senior Product Designer
Responsibilities
- Strong understanding of design principles, user-centered design methods, and design processes;
- Deep empathy for users and solid foundation in interaction design techniques;
- Effective communication and visual design skills with a deep understanding of information design fundamentals such as typography, layout, and information hierarchy;
- Experience in low-fi and hi-fi mockups
- Experience working with design tools like Sketch, Zeplin, InVision, Axure, Figma, Principle, etc.
- Familiar with popular Design Systems, like Google Material, Apple HIG, Ant Design, etc.
- Familiar with popular Design Systems, like Google Material, Apple HIG, Ant Design, etc.
- Conceptual understanding of UI development technologies like JS, HTML & CSS
- Ability to frame problems clearly, come up with smart ideas and approaches and persuasively communicate the most compelling solutions.
Your profile
- 4+ years or equivalent experience in UI/UX design;
- Exceptional portfolio highlighting a wide range of product design work;
- Experience in designing enterprise platform or one comparable;
- A positive, open-minded, and collaborative personality with strong self-management skills;
- A passion for solving product problems while balancing all sides of a user experience, such as strategy and research, information architecture, and interaction design;
- Experience in working with a cross-functional team;
- Good command of English.
Software Engineer in Test
Software Engineer in Test
Responsibilities
- Participate in design discussions with development and product management in order to create effective test strategies;
- Provide estimates, deliver against those estimates and work within tight time constraints;
- Communicate cross-functionally, communication is a big part of the job;
- Develop test plans, test cases for the products and features under development;
- Develop and run specialized tests to observe product scalability;
- Develop end-to-end and performance tests;
- Work in a mix of technologies including microservices based architecture, and CI/CD solutions (Jenkins).
Your profile
- Proven, 3 plus experience in a software testing, test automation or test development role;
- 3+ years of hands-on experience in Automated Tests using (Selenium,Protractor);
- Experience with Java or other language (TypeScript,Python etc.)
- Experience analyzing stories or requirements to create effective scenarios;
- Experience in writing test plans and test cases;
- Experience in Automation testing with Cucumber BDD;
- Experience in performance testing using Gatling performance tool;
- Knowledge of a bug tracking system (JIRA);
- Experience in working with version control systems Git;
- Experience in using CI tools (Jenkins);
- Good verbal & written communication skills and demonstrated ability to collaborate across team.
Manual QA Engineer
Manual QA Engineer
Responsibilities
- Design, develop, execute and maintain QA test plans and cases;
- Test software at all levels;
- Perform manual testing;
- Responsible for the quality of product;
- Execute manual and automated test scripts;
- Close colaboration with Project Managers to clarify requirements and priorities;
- Improve testing processes and support collaboration among Prodject Manager, QA and Developer;
- Create and track issues in a bug tracking system;
- Contact with developers, if needed, and discuss testing aspects;
- Participate in the entire application development lifecycle – from design to release;
- Provide summary report about status of the project;
- Be able to adapt to and quickly learn any other testing tool.
Your profile
- Proven 2 plus year experience of end-to-end manual testing web based application software;
- Thorough understanding of development and testing life cycles, practices and tools;
- Knowledge of a bug tracking system (JIRA);
- Experience analyzing stories or requirements to create effective scenarios;
- Experience in executing test plans and test cases, Gherkin language is a plus;
- Knowledge of HTML/CSS is a plus;
- Experience in working with version control systems (e.g. Git) is a plus;
- Familiarity with open source testing tools (Selenium Webdriver, Protractor);
- Experience in working with Postman is plus;
- Working with databases is a plus;
- Experience in using CI tools (Jenkins) is a plus.
Country Director, Ukraine
Country Director, Ukraine
Responsibilities
- Establish the branch office in Kyiv with the support of head-quarter;
- Organize and coordinate the relevant office administration and procedures;
- Work closely with the existing clients ensuring customer satisfaction and providing value added services;
- Liaise with corresponding colleagues of Synergy branches as well as head-quarter;
- Strategically drive opportunities with large enterprise and governmental organizations in Ukraine;
- Be trusted advisor for existing and new accounts in the country;
- Build a sound understanding of Synergy’s solutions in short period of time and develop and deliver technical and financial proposals;
- Being able to travel abroad on short notice to meet potential customers, generate leads and close deals;
- Manage successful working relationships with Technical teams, Consulting Professionals and other Business Development practitioners.
Your profile
- Proven 5+ track record on international organizations and/or government;
- Experience in cooperating with organizations in public sector;
- Advanced business verbal and written communication skills in English, Ukrainian and Russian;
- Proven ability to build and maintain relationships and communicate across all levels in an organization;
- Ability and willingness to travel abroad;
- Experienced team leader, able to coordinate and deliver through virtual team;
- Ability to work autonomously with little supervision;
- IT background is a plus, this includes good knowledge of web technologies and management of information systems.
Product Owner
Product Owner
Responsibilities
- Conduct competitive assessments and develop product recommendations based on analysis;
- Understand the market and breakdown complex business requirements into actionable user stories;
- Liaise with senior leadership, UX specialists, marketing and production departments to translate business strategies and goals into product development plans;
- Create prototypes to translate new concepts into user-friendly interfaces;
- Build and prioritize feature backlog according to defined metrics.
Your profile
- Proven experience in leading the development of new product lines, experience in Enterprise Product Management is a plus;
- Strong ability to translate product requirements into reality and ensure high quality technology deliverables;
- Passionate user advocate with ability to identify and fulfill customer needs;
- Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives;
- Strong technical background with proven capability to bring technical vision;
- Deep understanding of development in release processes;
- Experience in Agile methodologies, PM tools such as JIRA and Wireframe tools;
- Interest in technology and knowledge of industry structure and trends;
- Excellent negotiation and communication skills;
- Ability to work under pressure;
- English proficiency is a must.
IT Project Manager/ Systems Analyst
IT Project Manager/ Systems Analyst
Responsibilities
- Communicate with clients for establishing business rules and system requirements in the initial stages of the project;
- Travel abroad to conduct needs assessment and training for Synergy’s worldwide clients;
- Create, manage and update project related documentation, including project requirements documentation, system prototypes, project plans, and resource requirements;
- Co-ordinate diverse and simultaneous activities by using effective planning, organization and time management skills;
- Work closely with qualified technical team consisting of Software Developers, Database Developers, QA Engineers, Designers and Technical Writers, to manage successful implementation of the project.
Your profile
- Strong IT and analytical background, previous experience in judiciary is an advantage, background in law is desired;
- Hands on experience with project management;
- Experience in designing, developing or managing applications;
- Ability to conduct feasibility studies and needs assessments in IT applications;
- Ability to produce analytical reports, communicate with clients;
- Expert knowledge of Project Management tools, such as MS Project, Atlassian products;
- Knowledge of web technologies and databases is desirable;
- Advanced verbal and written communication skills in English and Russian (knowledge of French is highly desirable).
Front-end Software Engineer
Front-end Software Engineer
Responsibilities
- Develop scalable and high performance applications;
- Contribute to all phases of development lifecycle as a part of agile team;
- Write well designed, clean, testable and efficient code;
- Work closely together with DevOps to set up and maintain infrastructure, CI/CD pipelines and a range of automated tests;
- Monitor code-metrics and care about them;
- Passion to research, explore and experiment bleeding edge technologies.
Your profile
- BS/MS degree in Computer Science / Engineering;
- Experience with the latest and greatest web standards, including HTML5 and CSS3;
- Experience in JavaScript, front-end design and testing frameworks (e.g. Angular);
- Experience with build and CI/CD tools;
- Familiarity with the whole web stack, including protocols and web server optimization techniques.
Full-stack Software Engineer
Full-stack Software Engineer
Responsibilities
- Develop scalable and high performance applications;
- Contribute to all phases of the development life-cycle as a part of agile team;
- Write well designed, clean, testable and efficient code;
- Work closely together with DevOps to set up and maintain infrastructure, CI/CD pipelines and a range of automated tests;
- Monitor code-metrics and care about them;
- Passion to research, explore and experiment bleeding edge technologies.
Your profile
- BS/MS degree in Computer Science / Engineering;
- Programming experience in Java, Spring, SQL, Web Services, JavaScript;
- Good understanding of SQL, relational and non-relational database modeling and design;
- Experience with testing frameworks;
- Experience with build and CI/CD tools;
- Knowledge of HTTP 1.1 and 2, best practices of Rest API.