Within USAID’s Strong Hubs for Afghan Hope and Resilience (SHAHAR) Project, the Integrated Financial Management System (IFMS) is computerizing business licensing and property registration processes in two nahyas of Mazar-e-Sharif Municipality. IFMS and its modules are developed by Synergy International Systems, Inc.
Introduction of the IFMS modules helped Nahyas 1 and 2 resolve many of the issues that they have been facing with manual systems. Nahyas are now able to issue printed versions of business licenses and Safayi notebooks, generate computerized financial reports through the IFMS Business Licensing and Property Registration modules, as well as deliver the services in a timely manner. In addition, citizens are now paying their fees and taxes via municipal banking, which ensures transparency and accountability in the municipal service delivery. This resulted in increased citizens’ trust in the municipal administration.