Once again Gartner has included Synergy International Systems, Inc. with its Synergy Indicata Monitoring & Evaluation Software in the 2017 Market Guide for Enterprise Business Process Analysis (EBPA).
EBPA is a new direction defined by Gartner as “the discipline of business modeling aimed at transforming and improving business performance with an emphasis on cross-viewpoint, cross-function analysis, and strategic and operational decision support.”
In the context of total digitalization and the ever-accelerating pace of business, EBPA tools are meant to help enterprise architects (EA) and technology innovation (TI) leaders transform performance and outcomes through business and process modeling.
Gartner has roughly segmented the EBPA market along four use cases, each with its own stakeholders, roles, objectives and related features and functionality:
1. Supporting Decisions by Linking Strategy to Execution
2. Improving Processes by Process Modeling and Analysis (BPA)
3. Assessing the Impact of Change by Connecting Process Models with Enterprise Architecture.
4. Modeling and Preparing Business Processes for Process Automation
While addressing all of them, Synergy’s Indicata focuses primarily on the Strategy to Execution use case. The Market Guide details, “Through the combination of its strategy execution, monitoring and evaluation, case management, PPM, analytics, and reporting, Indicata is making its way to extend its reach beyond the strategy to execution use case of EBPA into the emerging BOS category.”
This is the third time that Synergy Indicata has been recommended and included in Gartner’s Market Guides. Initially Gartner had included Synergy Indicata in its 2015 Market Guide for Enterprise Program and Portfolio Management (EPPM) Software and in 2016 Synergy Indicata was selected as one of Representative Vendors in the 2016 Market Guide for Strategy Execution Software.