Social protection programs which provide cash transfers and assistance directly to beneficiaries are an essential aspect of the poverty alleviation strategies of many countries. However, administering social safety nets can be complex and burdensome, generating large volumes of data. Social protection agencies are leveraging Synergy’s robust Social Protection Information System (SPIS) to deliver social benefits to poor and vulnerable people with greater efficiency and maximum impact. Synergy SPIS provides social protection program managers and staff with a flexible, scalable and sustainable software solution to implement and track all phases of social safety net programs on a single platform.
Beneficiary Application and Registration
Using Synergy SPIS, potential beneficiaries can apply online for social assistance via a secure web portal. Application forms are fully standardized and customizable to capture the precise data and information required by a specific safety net program.
SPIS’s e-Filing system helps social protection agencies organize all application forms, documents, and official files on a single, searchable registry, facilitating document management and retrieval. When internet access is unreliable, applicant data can be submitted and managed via multiple channels: online, offline and mobile (SMS and smartphone app).


Automated Eligibility Scoring
SPIS can help to ensure data-driven and equitable allocation of social assistance with automatic beneficiary eligibility scoring and payment calculation. Program managers can set and manage scoring criteria including assignment of weights, values and percentages to specific criteria to reflect the program’s targeting strategy. SPIS can then calculate the beneficiary’s eligibility for multiple programs simultaneously, as well as suggest a recommended assistance payment amount.