On September 27th, Jamaica’s Department of Correctional Services (DCS), in partnership with Synergy International Systems, proudly introduced DCS Nexus, a groundbreaking correctional management system.
The launch event, held in Jamaica, celebrated the country’s ongoing commitment to enhancing security, justice, and digital transformation. Attended by key government officials and stakeholders, it marked a monumental step forward for Jamaica’s correctional system.
A New Chapter in Rehabilitation and Reintegration
Hon. Juliet Cuthbert Flynn, State Minister in the Ministry of National Security, hailed the launch of DCS Nexus as a game-changer in Jamaica’s national security landscape. She emphasized the system’s pivotal role in ensuring that correctional facilities focus not only on security but also on rehabilitation and reintegration.
“For too long, the absence of a centralized inmate data system has hindered our ability to manage critical information accurately. With DCS Nexus, we are now equipped to build a more responsive and efficient correctional system that meets the daily challenges of facility management.”
A Strategic Investment in Jamaica’s Future
Lorenzo Escondeur, Chief of Operations at the IDB Country Office in Jamaica, spoke about how DCS Nexus is central to Jamaica’s broader national security strategy. He highlighted the system’s capability to enhance the operational efficiency of correctional facilities while bolstering public safety.
“DCS Nexus is not just a digital upgrade - it’s a strategic asset that will optimize resource allocation, improve rehabilitation programs, and empower decision-makers with real-time data. This is how we transform public safety from within.”
A New Era of Data-Driven Corrections
Brigadier (Ret’d) Radgh Mason, Commissioner of Corrections, stressed the transformative power of DCS Nexus in modernizing correctional management. The platform streamlines core processes, from inmate tracking and medical assessments to housing assignments and risk management, creating a more efficient and transparent system.
“DCS Nexus represents the future of a data-driven and accountable Department of Correctional Services. This system not only integrates technology but also symbolizes our vision for a correctional system that is more transparent, reliable, and effective,”
A Long-Term Vision for Success
Arshak Hovanesian, Vice President of Business Development at Synergy International Systems, Inc., reaffirmed Synergy’s commitment to the long-term success of DCS Nexus. He outlined how the system replaces outdated, paper-based methods with a modern digital solution, enabling real-time inmate tracking from admission to release.
“The launch of DCS Nexus signifies more than just a technological leap - it represents a reimagining of how correctional facilities operate, featuring enhanced communication, improved resource management, and a higher standard of accountability,”
A Vision Realized: Towards a Brighter Future
In 2022, Synergy was awarded the contract to implement Jamaica’s Jail Management System (JMS), supported by the Inter-American Development Bank (IDB) and in partnership with PricewaterhouseCoopers. This project is part of the Ministry of National Security’s Five-Pillar Strategy for Crime Prevention and Citizen Security.
The goal is to support the Department of Correctional Services (DCS) in building a better society by effectively managing and transforming offenders for successful reintegration. DCS Nexus is a significant milestone on this journey, positioning Jamaica as a leader in correctional management in the Caribbean.
Looking Ahead
As Jamaica and Synergy International Systems, Inc. continue to collaborate, DCS Nexus promises to be a cornerstone of justice reform, enhancing operational efficiency, fostering transparency, and supporting the rehabilitation of inmates for a brighter and more secure future.
Synergy International Systems, Inc. (“Synergy”) is a software development and consulting tech company built on hard work, dedication, and a commitment to excellence. Founded in 1997, we have worked in more than 80 countries to help organizations and governments to become more data driven. We are a privately held, 200+ person company headquartered in the Washington, D.C. metro area, USA, with a Development and Global Learning Center in Armenia, and offices in the Netherlands and Rwanda. Synergy has achieved ISO/IEC 27001:2013 and ISO 9001:2015 to certify its Information Security and Quality Management Systems (ISMS and QMS).
