AGRA Chooses Synergy Indicata As Its Results Management Information System

Vienna, VA, December 9, 2015 – Alliance for a Green Revolution Africa (AGRA) selected Synergy Indicata as a technological platform for the implementation of a centralized Results Management Information System (RMIS).

The envisioned RMIS has three main objectives: operational performance of AGRA’s programs and grants, communication of results to partners/stakeholders and finally data analysis, modeling and reporting.

The RMIS will be aligned with AGRA’s strategy to focus on results management and will allow AGRA to manage its Programs in the scope of performance framework. The system will enable to collect and process data on the performance and progress of various Grants, access and analyze data and advise all stakeholders on Program and Grant implementations, using customizable management dashboards, advanced visualizations and reporting.

AGRA is a dynamic partnership working in 18 countries across Africa to help millions of small-scale farmers and their families lift themselves out of poverty and hunger.

Gartner selects Synergy software in its 2015 Market Guide for Enterprise PPM software

Vienna, VA, December 4, 2015Gartner, the leading IT market research firm, has included Synergy International Systems as a representative vendor in its 2015 Market Guide for Enterprise Program and Portfolio Management (EPPM) Software.

Gartner defined the nascent EPPM market in 2014 when it identified an emerging yet pivotal shift from project-focused software tools to strategy-centric enterprise-wide solutions.  Traditional Project Portfolio Management tools are typically designed to help plan IT-specific projects and track the completion of routine tasks. And organizations are struggling to force-fit their current PPM or corporate performance management tools to perform strategy execution functions.

Gartner discerned the need for a new breed of solutions that can support an organization’s efforts to unify projects, resources, and operations within a cohesive, adaptive strategy-based framework.

Gartner states in the Market Guide that: “Creating strategic change requires agility, responsiveness and unimpeded multidirectional communication. Classic PPM software, by design, is simply too hierarchical, and organizations are rapidly finding that they need a new suite of lighter weight, more-adaptive tools to help get the job done.”

Gartner categorizes this emerging market into three broad and interconnected focus areas: Strategic decision-making, Multi-level consolidated reporting and dashboards, and Enterprise portfolio management.

Synergy has been a pioneer of the EPPM notion, driven by a vision to deliver software that fuels the successful execution of an organization’s strategy and helps enterprises “do the right things right”. Synergy’s EPPM solution, Synergy Indicata, provides organizations with an end-to-end platform for strategic planning, program formulation and performance monitoring.

Rwanda’s Justice Sector Staff Training for IECMS

Synergy is currently developing the Rwanda’s Integrated Electronic Case Management System (IECMS), a sector-wide platform connecting all justice government institutions involved in the provision of justice. It is expected to cover all existing judicial and administrative procedures of the Justice Sector, including Rwanda National Police, National Public Prosecution Authority (NPPA), Judiciary, Rwanda Bar Association (RBA), MINIJUST, and Rwanda Correctional Services (RCS).

In line with our corporate focus on local ownership, capacity development, and system sustainability, Synergy organized an in-depth, seven-week training course for 8 Rwandan Government officers in our Global Learning Center in Yerevan, Armenia.

The training sought to strengthen the capacity of Rwandan government officers in managing IECMS.

“The extensive knowledge of trainers and their commitment were very impressive, I loved the team working ethics and dedication, it’s really amazing”, said Niceson Karungi, IT Business analyst of the Judiciary of Rwanda.

Synergy Project Managers and technical specialists conducted trainings on various aspects of the anticipated system, including case scheduling and tracking, records management, document and electronic filing, and general system administration.

Synergy Sponsors SID-Washington’s 2015 Annual Conference

Synergy was proud to be a sponsor of the 2015 Annual Conference of the Society for International Development (SID) Washington, D.C. Chapter.

SID is a global forum of individuals and organizations working in international development. This year’s conference, entitled “Evolving Development: Navigating Disruptive Change,” brought together nearly one thousand participants at the Washington Convention Center.

Synergy was also an exhibitor at the event, which gave us a great opportunity to engage in stimulating conversations about monitoring and evaluation (M&E) and technology.

Ghana’s Ministry of Finance selects Synergy DAD as the country’s platform for managing development assistance

Vienna, Virginia, USA – 24 March, 2015 – Ghana’s Ministry of Finance has selected Synergy to develop the country’s Aid Information Management System (AIMS), an online IT platform that will provide a comprehensive, real-time picture of the development assistance landscape in the country. In particular, the system will help the Ghanaian government to track aid flows, align them with country strategies, and ensure that projects are implemented effectively. This project is funded by the African Development Bank (AfDB).

The Ghana AIMS will improve information exchange on planned and actual donor resource inflows, promote aid-on-budget planning, and monitor the alignment of Development Partner (DP) assistance to the national development plan. The system will facilitate the monitoring of aid flows, absorption rates, and project implementation to assess performance and ascertain results. On the basis of projected aid flows, the Ghanaian government will be able to properly plan the national budget.

“With the help of Ghana AIMS, the Ministry of Finance will be able to disseminate information to the public on development assistance and results, thereby improving government accountability and transparency to citizens” said Synergy’s Project Manager Emilia Khachatryan, who was recently in Accra, Ghana, to carry out the needs assessment mission.

The system will be powered by Synergy’s flagship AIMS solution, the Development Assistance Database (DAD). First launched in the late 1990s, DAD subsequently became the most widely adopted AIMS solution in the world.

Synergy Developing Peru’s National IT System against Illegal Timber Trafficking

Vienna, Virginia, USA – 12 March, 2015 –  USAID Peru and Chemonics International have engaged Synergy to implement the Control Module of the National Information System for Forestry and Wildlife (MC-SNIFFS) for the National Forest and Wildlife Service of Peru (SERFOR), which is intended to become the country’s primary source of forest information management.  This project is part of the larger USAID-funded Peru Bosques project implemented by Chemonics, a major international development company.

The envisioned online system will streamline national forestry management and reduce the trade of illegal species by effectively tracking the full chain of custody of forest products. This includes forest zoning and planning, concession management, annual harvest planning, and the issuance of transportation permits to verify the legal origin of timber exports.

To effectively develop the envisioned system and improve tracking of timber products, the Peruvian government, with support from USAID and the US Forest Service, first convened all 18 institutions and regional governments involved in the timber chain-of-custody.  These stakeholders collaboratively mapped out each institution’s business processes and documentation requirements, identifying overlaps between the institutions and improving the efficiency and consistency of information across ministries. The MC-SNIFFS will build on this foundation to consolidate and automate the execution of annual operating plans, timber harvest, transport and export, and finally the inspection and export of products.

“This large-scale project is aimed at tracking the legal origin and the proper chain of custody of tree species harvested from Peru’s forests from point of harvest to point of export. The system will yield greater transparency and accountability, enhancing the provision and effectiveness of forest sector governance in the country,” said Synergy’s Project Manager Adam Watson, who was recently in Lima, Peru, to carry out the needs assessment mission in Peru. The MC-SNIFFS will allow the Peruvian government to demonstrate compliance with the Convention on International Trade in Endangered Species (CITES).

The Peruvian government initiated the development of a National Forest and Wildlife Information System (SNIFF) after signing the United States-Peru Trade Promotion Agreement in 2006, which took effect in February 2009.

Cambodian Government to monitor WASH sector performance with Synergy’s M&E solution

Vienna, Virginia, USA – 18 November, 2014 – The Ministry of Rural Development (MRD) of Cambodia, the agency overseeing rural water supply, sanitation, and hygiene (WASH), needed a Management Information System (MIS) to effectively collect, monitor, and evaluate activities undertaken in the WASH sector.

Synergy International Systems has been selected to develop the envisioned MIS, which will be managed by the Ministry’s Rural Water Supply and Rural Sanitation and Hygiene departments. The system will initially be implemented in 11 districts across 5 provinces and later scaled throughout the entire country.

The MIS is expected to support the WASH sector’s project/program tracking, follow-up and evaluation functions through efficient and systematic data collection, collation, reporting and analysis. Crucially, it will allow the Ministry to measure sector performance and progress towards national WASH targets and objectives, in line with the sector Performance Monitoring Framework (PMF). The system will also serve an accountability purpose by enabling the Ministry to provide performance information to relevant stakeholders and the general public.

“Our main objective is to successfully deploy WASH MIS, which will increase the visibility and accuracy of WASH results data, supporting government departments and international donors in evidence-based planning and accelerate the achievement of the Cambodia Millennium Development Goals and national RWSSH Strategy/PMF results metrics” said Dr. David Kocharov, Director of Monitoring and Evaluation, who recently carried out the requirements definition phase of the project in Phnom Penh.

Synergy was awarded the project through a competitive international bidding by the United Nations Children’s Fund (UNICEF). The company recently developed and rolled-out a similar water sanitation MIS for the Government of Bangladesh.

Synergy to develop SPIS for National Social Protection Agency (NSPA) of Maldives

Vienna, Virginia, USA – 06 October, 2014 – The National Social Protection Agency (NSPA) of Maldives faces an ambitious mission: providing vital social assistance to persons in need across the country’s roughly 200 islands. The NSPA, supported by the World Bank, will soon manage these programs with the help of Synergy’s online Social Protection Information System (SPIS) in order to improve service delivery for Maldivians while saving time and lowering costs.

The Maldives SPIS will encompass NSPA’s Social Health Insurance program for single parents, foster parents and persons with disabilities, as well as in-kind assistance for electricity access and ad-hoc welfare fund assistance for persons in need.

The web-based SPIS will automate workflows for beneficiary applications, data collection and verification, official approvals, as well as payment and tracking of financial assistance. It will also allow NSPA to set conditions for assistance and automatically calculate recommended amounts of cash transfer payments to applicants. SPIS’ built-in analytics package will enable government policy makers to analyze key trends in the provision of social protection alongside key socio-demographic attributes of beneficiaries.

The Maldives SPIS is also expected to feature English and Dhivehi language options, and an offline option for government offices on islands and atolls where internet connectivity may be limited. The SPIS will also help NSPA to verify the accuracy of data, in collaboration with institutions such as the National Centre for Information Technology (NCIT); Department for National Registration (DNR); Courts of Maldives; Maldives Pension Administration Office (MPAO); Bank of Maldives and Ministry of Transport.

“Our goal with deploying SPIS is to empower the NSPA to better plan and organize social protection programs, and hence maximize their benefit to the citizens of Maldives themselves. By improving communication with the citizens of Maldives, the system will yield greater transparency and accountability, enhancing the provision and effectiveness of these critical social services” said the Project Manager Diana Gurzadyan.

Synergy was awarded the project through a competitive international bidding overseen by the World Bank. Synergy has developed a similar national social protection management information system for the government of Timor-Leste.

Synergy to Develop Rwanda’s International NGO Database

Vienna, Virginia, USA – 04 August, 2014 – Rwanda’s process for coordinating the many international NGOs working in the country is about to get a major overhaul. Rwanda’s Directorate General of Immigration and Emigration (DGIE) has engaged Synergy International Systems, Inc., a leading Washington, D.C. area software firm, to develop an Integrated INGO Database in order to better manage efforts to fight poverty and foster socioeconomic development.

The INGO Database, based on Synergy’s IDM™ platform, will enable DGIE to manage critical data on INGO projects in the country and also automate key areas of its interaction with INGOs. With a more complete picture of NGO activities and results around the country, DGIE will be able to identify gaps and overlaps in INGO efforts and improve the effectiveness of projects. This marks Synergy’s second project in Rwanda, alongside the Development Assistance Database (DAD) Rwanda operated by the Ministry of Economy and Finance (MINECOFIN), supported by UNDP.

DAD Rwanda  is now recognized as an example of global best practices in how governments can use the DAD software product to set their development agenda, and promote transparency and accountability in international development efforts.

OCD to track Government of Philippines funded DRRM projects through new M&E Information System

The Office of Civil Defense (OCD) of the Philippines recently launched its online information system for reporting emergencies and monitoring government-funded projects for disaster prevention and recovery. The importance of this system, officially called the Project Monitoring and Evaluation System for Disaster Risk Reduction and Management (PMESD), has grown dramatically since Typhoon Yolanda, which caused widespread and unprecedented devastation in the Philippines.

This information technology initiative was motivated by the Philippine Government’s Disaster Risk Reduction and Management (DRRM) Act of 2010, which introduced a series of institutional reforms aimed at improving how the government manages and mitigates the risks of natural disasters.

PMESD is designed to provide a comprehensive picture on the implementation, progress, and results of DRRM activities funded under the Government’s Calamity Fund. This government system will streamline the reporting of emergencies by local government units (LGUs) through an efficient online mechanism. It will also support results-driven decision making by OCD and other government agencies by providing critical real-time information on DRRM projects. Furthermore, the PMESD will enable citizens to submit their feedback on DRRM activities, thereby promoting government accountability and transparency.

In January 2014, Synergy trained OCD staff on the operation of the PMESD in preparation for the launch of the system. OCD will administer the PMESD, with regional and local OCD offices reporting to it on an ongoing basis. PMESD will also be capable of speaking with other government information systems in order to exchange data in an automated fashion and thereby prevent information silos from hindering the government’s DRRM policy making.

Synergy was awarded the PMESD project through a World Bank international competitive bidding. The project is funded by the World Bank’s Global Facility for Disaster Reduction and Recovery (GFDRR).