Synergy just completed another round of Intelligent Data Manager (IDM) Knowledge builder training for the purpose of building local capacity to manage the Development Assistance Database (DAD). This latest training took place in Sri Lanka, where selected managers and database administrators were provided with a week long intensive training session on how to implement IDM’s unique Knowledge Builder tool.
This tool was designed to help rapidly execute the creation or modification of IDM based databases such as the DAD, and allows government personnel to affect changes within the database that would otherwise require the involvement of Synergy or an outside consultant. Synergy has also provided training in Pakistan (March 2007), Maldives (August 2007), India (October 2007), Indonesia (December 2007), and on more than one occasion for the government of Iraq. This in-depth technical training is dedicated to building capacity within local DAD teams and ensuring DAD’s sustainability in the long run. When ownership of the DAD application is transferred to the government of the recipient country, it is essential to make sure that the local team will be able to support the application without Synergy’s involvement.
This tool allows the Government to reduce maintenance costs and sustain a solution that evolves with the changing needs of the government. The goal of this training is to produce a local team that is able to perform all required maintenance activities on a daily basis as well as modify the existing application’s data structure, introduce new groupings, columns and filters in reports and enhance on-line and off-line Data Entries. For countries with an IDM Portal this also includes training on the Portal Administration module, allowing the local web master to maintain the country’s DAD Portal. Synergy will continue to offer IDM Knowledge Builder training to customers around the world to equip them to fully manage the operations of their Synergy solutions.