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Synergy CaseTrack is a versatile platform for the development of various Case and Record Management applications, including legal case management systems for courts and attorneys, resident case management systems for landlords and property management firms, and patient and client information systems for hospitals and health practitioners.
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Case management is a significant dimension of the business process for the legal, health, insurance, and financial industries, amongst others, who use cases as their basic unit of business.
Today, as the business operations grow more complex, there is an increasing demand for cost-effective workflow automation and record management tools.
Synergy CaseTrack is a one-stop solution for all your case management needs. It offers powerful yet seamless functionality which harnesses business data streams and processes into an actionable workflow on demand.
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| KEY FEATURES |
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Versatile User Management functionality to manage the complete user universe of a Case Management Application, including Case Workers, Managers, System Administrators, Clients and their representatives, media and the public at large.
A comprehensive Case Record Registration and Management module to capture and track all client and case related data. This features a scalable data model that allows for seamless integration and augmentation when needed. New data types, formats and templates can be easily added, and existing formats can be modified to conform to evolving requirements.
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CaseTrack provides managers and support staff with one-click methods to:
 effectively manage the case review and admission process
track progress of cases through the case filing queue
automatically query the data
create standard and ad-hoc reports and official documents in a number of electronic formats
It provides clients and their representatives with online, personalized access to each case and its related information.
Users can:
add and modify case information
manage the case status and data at each stage in the case queue
manage all associated electronic and narrative communication
Case workers can:
view the cases they are assigned
track the communication associated with each particular case. |
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Workflow Diagram for Tenant Case Management
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Analytics and Reporting functionality benefits from the built-in business intelligence power of Synergy's AnalyticaTM engine. Learn More 
Seamless Integration and Interoperability with third-party systems such as billing and CRM suites allows our clients to protect their investment in existing infrastructure and to cost-effectively integrate CaseTrack into established business processing environments. |
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"Synergy's sophisticated COTS database tools for the Web, combined with their experience delivering and maintaining high-volume, database-centric solutions for large clients in the government and international organizations, was very attractive to FAR. Given our positive experience with the Resident Screening System, we have engaged Synergy to create new enterprise-level intelligent applications which take full advantage of IDM's Web-enabled business intelligence suite."
Bagrat Bayburtian, Senior Vice President of Enterprise Solutions, First American Registry, Inc.
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Contact us today to find out how Synergy CaseTrack can fulfill your Case and Record Management requirements.
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