Synergy's Case Management System (CMS) is uniquely designed to meet justice sector needs in developing countries. It enables governments to improve their justice systems by automating court processes, monitoring case activities, and supporting decisionmaking through the use of real-time data and analytics. It also strengthens the accessibility and integrity of the justice system by enabling citizens to interface electronically with judicial bodies and services.
Synergy's CMS provides a complete set of functionality that includes online data entry, analytics, reporting, workflow management, and system administration The CMS is an easy-to-use and flexible platform that has been implemented in environments where electronic processes of court management are being introduced to replace paper-based ones.
What can you do with Synergy CMS?
Electronic Case Filing
Backlogs of unprocessed cases are a major challenge for court systems with limited resources. With the online data entry capabilities of Synergy CMS, users can enter new case records and also update and save existing case records in a fully searchable database. On Synergy CMS, lawyers can file case documents electronically, reducing the burden of paperwork for on the court system, and in opening cases and ensuring that all documents are completed and filed correctly. Senior officials can view an Audit Trail indicating when a case file was modified and by whom.
Case Workflow Management
The processes and workflows of a case management system are unique to each individual court. The Synergy CMS Case Workflow engine allows administrators to orchestrate the filing, processing, approvals, appeals, reproduction, and editing of case documents based on court regulations and protocols. The Workflow Engine expedites case processes by helping to clearly define stages, roles, and permissions for case management. Document templates enable court staff to easily create and edit subpoenas, warrants, affidavits, orders, decisions, etc.
An important aspect of any case management system is managing case loads, scheduling, and measuring the time between case filing and disposition. Synergy CMS’ calendar module allows court officials to schedule hearings, arrange tasks and notifications, and set meetings for themselves or other court staff.
Case Analytics and Reporting
Tracking court performance helps to bring accountability, increases public trust and confidence in the judicial system, and enhances the rule of law. The Synergy CMS reporting module automates the production of customizable reports, lists, charts, and “Public Views” allowing the controlled publication of performance information, and increased transparency and accountability. Reports, charts and graphs can be exported to Word, Excel, PDF, etc.
Intelligent Case Allocation
Synergy CMS automatically allocates new cases to judges, according to their existing caseload, case weight, and subject, thus ensuring an equitable distribution of work and reducing the time required to resolve cases.